Legal Terms & Conditions

Terms of Service

Professional partnership terms for wire dog crate manufacturing and supply services

Last Updated: January 2024

1. Introduction

These Terms of Service ("Terms") govern your use of our wire dog crate manufacturing and supply services. By engaging with our services, you agree to be bound by these Terms. Our company specializes exclusively in wire dog crate manufacturing with 25+ years of industry expertise.

We provide services to committed business partners seeking long-term manufacturing relationships, not one-time or test orders.

2. Services Provided

Custom Manufacturing: Wire dog crate design, production, and customization services

Sample Development: Rapid prototyping and sample production for new designs

Quality Control: Rigorous testing and international certification compliance

Supply Chain Management: End-to-end production and delivery services

3. Order Terms & Conditions

Minimum Order Quantities (MOQ)

Flexible MOQ available for committed long-term partners. Specific quantities determined based on product specifications and partnership commitment level.

Order Acceptance

All orders are subject to acceptance and confirmation. We reserve the right to decline orders that don't align with our long-term partnership criteria.

Production Timeline

Production timelines vary based on order complexity and current capacity. Standard lead times range from 15-45 days depending on customization requirements.

4. Payment Terms

Payment Schedule

  • 30% deposit upon order confirmation
  • 70% balance before shipment

Payment Methods

Bank transfer (T/T), Letter of Credit (L/C), or other mutually agreed payment methods for international transactions.

5. Quality Assurance & Warranty

All products undergo strict quality control testing and comply with EU CE and REACH certifications. We guarantee material quality and manufacturing standards for a period of 12 months from delivery date.

Quality Standards

  • • Strength and corrosion resistance testing
  • • International safety compliance
  • • Consistent coating and finish quality
  • • Packaging integrity assurance

6. Intellectual Property

Custom designs and specifications provided by clients remain their intellectual property. Our manufacturing processes, techniques, and proprietary methods remain our intellectual property.

We maintain strict confidentiality regarding client designs and will not reproduce custom products for other parties without explicit written consent.

7. Shipping & Delivery

Delivery Terms

Standard delivery terms are FOB Ningbo Port. Alternative shipping arrangements can be negotiated based on order volume and partnership agreements.

Risk Transfer

Risk of loss or damage transfers to the buyer upon delivery to the agreed shipping point, unless otherwise specified in writing.

8. Limitation of Liability

Our liability is limited to the replacement or repair of defective products. We shall not be liable for indirect, consequential, or special damages. Total liability shall not exceed the value of the specific order in question.

9. Termination

Either party may terminate the business relationship with 30 days written notice. Existing orders and commitments remain binding until completion.

Immediate termination may occur in cases of payment default, breach of confidentiality, or violation of these terms.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of the People's Republic of China. Any disputes shall be resolved through arbitration in Ningbo, China, unless otherwise agreed by both parties.

We encourage resolution of disputes through direct negotiation and mediation before formal arbitration proceedings.

Contact Information

For questions regarding these Terms of Service or to discuss partnership opportunities, please contact us:

Email
info@cagesilo.com
Location
Ningbo, China